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Frequently Asked Questions

Answers about visiting Stag's Collision Service, estimates and our auto body services.

General Questions

Where is Stag's Collision Service located?

Visit us at 2105 McCormick St, Bay City, MI 48708.

What are your business hours?

We are open Monday through Friday, 8:00 AM to 4:00 PM. We are closed Saturday and Sunday.

How can I contact the shop?

Call (989) 892-9182 or use the contact form on our Contact Us page to discuss your vehicle and arrange the next step.

Do you provide free repair estimates?

Yes. Call or visit Stag's Collision Service for a free estimate for your collision or auto body repair.

How do I arrange a repair appointment?

Call (989) 892-9182 with your vehicle information and a description of the damage so we can discuss an estimate and scheduling.

What information should I bring for an estimate?

Bring your vehicle details and a description of the damage. If an insurance claim is involved, have your claim number and insurer contact information available.

Do you work with insurance companies?

Yes. We work with all insurance companies on collision repairs. Contact Stag's Collision Service to discuss your claim and repair estimate.

Can I pay cash for repairs?

Yes, cash is accepted. Contact us before pickup to confirm the amount due.

How long has the shop been in business?

Stag's Collision Service has served the Bay City area since 1953.

Is the shop locally owned and operated?

Yes. Stag's Collision Service is locally owned and operated.

How long will my repair take?

Timing depends on the damage, parts availability and repair approvals. We can discuss the expected schedule after evaluating your vehicle.

Can I drop off my vehicle outside business hours?

Please call (989) 892-9182 before planning an after-hours drop-off so we can confirm arrangements for your vehicle and keys.

Can you repair my vehicle make and model?

Call (989) 892-9182 with your vehicle year, make, model and damage details so we can confirm the appropriate repair options.

Where can I see examples of your work?

Visit our Gallery page to see examples of our auto body work, or contact Stag's Collision Service about damage similar to yours.

Can I read customer reviews before booking?

Yes. Our Reviews page includes customer feedback about their experiences with Stag's Collision Service.

Service Questions

What kinds of body repairs do you offer?

We provide auto body and collision repair. Stag's Collision Service can assess the damage and explain which panels or components need attention.

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Is deductible assistance available?

Deductible assistance is available. Call (989) 892-9182 to discuss your situation and any applicable terms before authorizing repairs.

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Do you offer original manufacturer parts?

Original manufacturers’ parts (OEM) are among our repair options. Ask Stag's Collision Service which parts are appropriate for your vehicle and estimate.

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Do you match paint when repairing a damaged panel?

Yes. We use computerized paint matching for paint repairs. Stag's Collision Service can assess the existing finish and discuss the repair area.

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Can you help with vehicle scratches?

Yes. We offer scratch removal and paint repair. The scratch depth determines the appropriate approach.

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Do you offer paintless dent repair?

Yes. Paintless dent repair (PDR) is available. We must inspect the dent and paint condition to determine whether it is suitable.

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Can you repair dents that are not suitable for PDR?

Yes. We also offer conventional dent and auto body repair. Stag's Collision Service can explain the options after inspecting the damaged area.

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Do you provide structural straightening?

We offer uni-body straightening and full frame straightening. Contact Stag's Collision Service for an evaluation of your vehicle’s damage.

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Is welding available for body repairs?

Yes. Welding is among our services. The repair method depends on the damaged component and the vehicle manufacturer’s repair requirements.

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Can I ask you about collision-related glass damage?

Yes. Contact Stag's Collision Service about auto glass restoration and collision-related glass damage. Describe the affected glass so we can confirm the appropriate work.

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Is towing available for a damaged vehicle?

24-hour towing is available. Call (989) 892-9182 to discuss towing arrangements and confirm where your vehicle should be taken.

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Is secure indoor storage available?

Yes. Secure indoor storage is available. Contact Stag's Collision Service to confirm arrangements and availability for your vehicle.

Learn More About Our Auto Body Services

Have a question about your vehicle?

Contact Stag's Collision Service to discuss your damage and a free repair estimate.

Contact Us (989) 892-9182